what the size of the shoe you chose makes you, contact us at 2641029164 or via email at info@feminahomme.gr and we can give you more details about the “fitting” of the shoe.
The prices listed on our products include VAT. and are considered final, as you are not charged shipping costs.
Immediately before clicking on the “Send Order”, which is the last step to complete your order, you will be automatically informed that by submitting the order you have the obligation to pay the amount corresponding to it. If you agree, click on the “Send Order” and then submit it to our online store. By submitting your order according to the above, the feminahomme.gr system will automatically send you a message to the email account you have stated, which will notify you that we have received the order, will list the products you have ordered and all terms of the order. From this point on, you do not need to do anything else until you receive your products.
When the order is delivered to the courier company we work with, you will receive a new email which will indicate the shipping / shipping number. With this number you can track the progress of your order until it reaches the delivery area that you have stated in your respective order.
You can see the “Status” of your order at any time by entering the link “MY ACCOUNT”. If your order has been delivered to the courier, you have the opportunity to find out where your parcel is, through the bill of lading number, which is posted on the page “MY ACCOUNT”.
Before placing your order according to the above, you have the option to technically “back” and remove the quantities of products from your cart that you do not wish to order by clicking on the removal button (“x”).
You have the right to cancel the order after its completion in case according to the terms stated in the Return Policy.
Delivery dates and times: The delivery days to you of your products are from Monday to Friday from 9.00 am. until 5:00 p.m.
Delivery time of products: Without prejudice to what is explicitly defined in these Terms of Use and Transactions, if your order is completed by 12:30 p.m. from Monday to Friday, the products are delivered to Attica, Thessaloniki, Patras and other major urban cities within two (2) working days and within three (3) working days in the rest of Greece. In case your order is completed by submitting it to us after 12:30 pm, the delivery time increases by one working day, according to the above.
The above deadlines do not apply during periods of extreme weather events or strikes and in any case of force majeure, which may affect transport and delivery times. In this case feminahomme.gr cooperates with specific courier and transport companies.
In case you want a transport company of your choice with which feminahomme.gr does not cooperate, then the transport costs are borne by you regardless of the value of the order and place / time of delivery. In this case feminahomme.gr bears no responsibility for any delays in the delivery of your products.
Our Company makes every effort for the timely and proper delivery of your products, however we reserve the right that the delivery of your product (s) may be delayed in case the product (s) is delayed in being shipped by our supplier due to e.g. due to force majeure, etc., with the result that we do not have it in our warehouses when we calculate, (b) the product you ordered has already been removed and is not available due to the sudden and unannounced announcement of the supplier about the removal of this (c) there is a force majeure event such as extreme weather events, strikes, or any other event outside our sphere of influence and control that may affect the delivery and delivery of your order. In the above cases we will contact you to ask if you want to deliver the order without the product that has been delayed or is not available, or to suggest you an alternative, or to inform you about the delivery time of the product that is not immediate available. In case you are not satisfied with our proposal, yes
With the right to cancel the order in part or in full and to return any money you have paid, in any case, you can contact us to give you the alternatives available to our Company. In case of delay you can contact our Company at 2641029164 or email info@feminahomme.gr, in which you can declare your withdrawal in whole or in part.
Shipping charges
Shipments within Greece are NOT charged with shipping costs, regardless of the value of your order. In the event that the area where you have declared that your products are sent to you, is not served by the Courier network that we work with, we have the responsibility to send you your order in an alternative way, again with free shipping for you for delivery within Greece .
PAYMENT METHODS
Cash on Delivery Method.
Payment upon receipt of the order. When the employee of the courier company comes to your place to deliver your products to you, you pay in cash the value of your order.
4.2 Payment by credit card.
Payment of the order using a credit or debit card. To ensure the absolute security of electronic transactions through credit and debit cards, they are made through the security system of Eurobank. The processing of your personal data is governed by the Privacy Policy and the Cookies Policy of feminahomme.gr.
4.3 Payment via PayPal.
Payment with PayPal is made under the strict terms of transactions imposed by PayPal.
4.4 Payment by deposit in a Bank Account.
You can transfer the amount owed to one of the following bank accounts:
PIRAEUS BANK
Account Number: GR2801712640006264140392358
Beneficiary name: NTELI XANTHI
For your best service, please mention the code of your order, when transferring the amount. For the fastest execution of your order you can send us the receipt of payment via email to info@feminahomme.gr or contact us by phone at 2641029164 08: 00-18: 00, Monday to Friday.
WITHDRAWAL
5.1. Product Returns – With shipping cost
You have the right to return the product you received within 14 calendar days at no additional cost, other than shipping, and request its replacement with another size or other product of equal or greater value. It is clarified that, in order to proceed with the return of the product, the product must be in excellent condition, received without damage and complete, within its original packaging. All shoes must be tested on a carpet to prevent damage. Also, the returned product must be accompanied by all the necessary documents that you received upon receipt. The procedure is possible by sending an email to the email address info@feminahomme.gr or by phone at 2641029164 08: 00-18: 00, Monday to Friday.
5.2. Order Cancellation – Right of Withdrawal
It is possible to cancel your order in case it has not been shipped from our warehouses. The cancellation is possible by sending an email to the email address info@feminahomme.gr or by phone at 2641029164 08: 00-18: 00, Monday to Friday.
III. RESPONSIBILITIES – OBLIGATIONS OF THE PARTIES
A. RESPONSIBILITY OF THE USER OF THE WEBSITE AND CONSUMERS OF THE ONLINE STORE.
Exclusive User / Consumer Liability.
You are solely and exclusively responsible for the lawful use of the Website and the Online Store and you are obliged to refrain from any illegal acts and abusive behavior as well as from the adoption of illegal practices and practices of unfair competition.
Participation as a member is possible only for natural or legal persons with full legal capacity. Minors (persons under 18 years of age) are excluded from acquiring the status of Member.
You are solely responsible for the legality and correctness of the Information, Data and data you provide to feminahomme.gr, which the Company has no responsibility or obligation to control, unless this is imposed upon it after termination or by law.
Prohibited Uses
You are prohibited from using the Website and the online store of feminahomme.gr for sending in any way, publishing, transmitting any content that is illegal, threatening, offensive, defamatory, immoral, vulgar, obscene, reinforces or expresses racial, ethnic, or other discrimination. may cause harm to third parties in any way.
Any action or omission of yours which (a) infringes any patent, trademark, trade secret, copyright or other proprietary rights of both feminahomme.gr or third parties is prohibited, (b) contains viruses or other software which may
cause interruption, damage, destruction or obstruction of the operation of any software or cause damage to the reputation and reputation of the Company, its Affiliates and Affiliates and / or other users – Members – consumers, or may violate any staff or other data of the users – Members – consumers of this Website – Online Store.
In addition, it is prohibited:
Any access or attempt to access information and data (including personal data) circulated through the Website and for which you have no authority or power to use.
Access to our Online Store in order to create or produce a product or service that competes with our products – services.
Facilitating in any way and by any means third parties to access the Data provided to ngr by its Members.
Any form of software piracy, hacking and / or eavesdropping, copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, production of data work (including personal data) and information, including content material (photos, graphics, texts, etc.) of the Website.
B. RESPONSIBILITY feminahomme.gr
Supplier Liability and Guarantee.
The producer of every product you buy is responsible for any damage due to a defect in his product. Any agreement to limit or release the producer from his liability is void. In case of doubt as to the identity of the manufacturer of a product you purchased from us, please let us know.
Liability feminahomme.gr for defects, loss.
FEMINAHOMME.gr has against you all the obligations provided in the Civil Code for the seller. Especially in case of defect of the product we sell you you can (a) request its repair without your charge, unless this is impossible or requires disproportionate costs or (b) its replacement with another or (c) withdraw following the procedure described in Article II.5. The above obligations of our Company cease in case the defect has been caused by you, or the product that is returned has dirt, damage, abrasions, creases and generally creates the impression that it has been used beyond what is necessary to determine its suitability. , or in the narrow or broad sense of force majeure. In any case, the products must be accompanied by the necessary legal documents and receipts. You must exercise the above rights within thirty (14) calendar days from the receipt of your products, and this deadline starts from the day after receipt and in any case within it you must have returned the product to us.
Limitation of Warranties – Liability.
FEMINAHOMME.gr always acts in good faith and within the framework of what is provided by law and these General Terms. It has therefore taken and continues to take all necessary technical or other measures and make every effort to ensure that (a) the website and online store operate smoothly and properly without problems, interruptions, delays, errors or mistakes, (b) the data / information transmitted and transmitted through this website on the one hand should not be altered and on the other hand should be protected by backing up, as the security systems of this website are subject to restrictions, (c) the technology used by itself or the servers (Servers) through which our online store is made available to Users to not contain viruses or other harmful components or software programs, however feminahomme.gr DOES NOT PROVIDE RELEVANT GUARANTEES for all the above and is not obliged to compensate you, in case suffer any damage for the above reasons.
In addition, feminahomme.gr provides no guarantee (a) for the suitability, efficiency, adequacy of its products regarding the purpose for which you intend it and (b) for the correct and proper execution of the transaction obligations of the other Users of the website and its services.
FEMINAHOMME.gr makes reasonable efforts for the maintenance and availability of its content. Nevertheless, users accept that feminahomme.gr has the right to modify and / or temporarily or permanently suspend all or part of the website with and / or without notice to users, as availability may be affected by equipment of users, from other communication networks, from the large number of people trying to use the website at the same time or from other causes. Therefore, feminahomme.gr does not bear any responsibility for any kind of damage (positive, a
due to the inability of users to access it, the cessation of all or part of it, the delay, non-delivery, interruption or poor quality of its services or loss of their content, the existence of all kinds of mistakes.
FEMINAHOMME.gr is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also feminahomme.gr has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.
In addition to what is explicitly defined herein, feminahomme.gr bears no civil, criminal, or other liability against you and / or any third party that draws rights from you, in the event that any of the above, when using the services and / or products of this online store suffer direct, indirect, ancillary, incurred financial or other loss, lost profits due to: (a) errors, omissions, technical glitches, failures or malfunctions of the telecommunication networks, the Internet, the website, Internet Service Providers, (b) permanent or temporary cessation of operation of the website or certain of its services and / or in cessation of provision of certain products through the online store, or third parties including other Users for whom feminahomme.gr does not provide guarantees and has no obligation in accordance with the provisions hereof, (c) information and other content that may be published and communicated by third parties.
FEMINAHOMME.gr reserves the right to deliver the products in cases of force majeure.
FEMINAHOMME.gr reserves the right at any time to temporarily or permanently suspend the operation of all or part of it for reasons of maintenance or upgrade or for any reason.
FEMINAHOMME.gr can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability, subject to the term II.D.
FEMINAHOMME.gr is not responsible in any case for your communication with the third party service providers that advertise or are advertised on feminahomme.gr and for any commercial transaction that may arise from your relationship. In addition, it bears no responsibility for any defective products of third parties which are received as a gift.
The Website may contain links to other websites. FEMINAHOMME.gr in no case should be considered as embracing or accepting the content or services of other websites that may be linked through links and explicitly disclaims any responsibility for any content, privacy policy, quality of content and services. In addition, feminahomme.gr bears no responsibility for any unavailability of these websites, their policy on the protection of your personal data, the quality and completeness of their information and services.
FEMINAHOMME.gr does not control and does not carry out any preventive control of the content and information published and communicated by third parties and does not bear any responsibility for them.
FEMINAHOMME.gr is only responsible for deceit and gross negligence, in case of damage from information provided by feminahomme.gr or services provided through the website.
FEMINAHOMME.gr has the right to temporarily or permanently exclude a member at any time and without stating the reasons, ie to cancel / delete / block the access and / or participation of a member (temporarily and / or permanently) without any claims against feminahomme. gr. It goes without saying that this member is prohibited from becoming a member of feminahomme.gr again with the same or other information unless feminahomme.gr expressly consents to this. For this purpose, the member agrees to feminahomme.gr to keep his personal data in his system in order to be able to identify any subsequent attempt to register. The above applies in particular (but not exclusively) in case of violation of the terms of use by the member which in their entirety are recognized and agreed by the member as essential, in case of request by any Authority, Court, in case of termination by a third party rights holder against member.
FEMINAHOMME.gr reserves the right at any time, unjustifiably and without compensation to stop or terminate the provision of its services and / or its operation permanently or temporarily without subject to any obligation to inform members in advance. FEMINAHOMME.gr is responsible only for direct damages, which arise due to deceit or gross negligence of feminahomme.gr. Without prejudice to mandatory provisions, the liability of n is expressly excluded
23.gr for immediate damage due to slight negligence regardless of legal reason. The liability of feminahomme.gr for indirect or consequential damages is completely and explicitly excluded – regardless of the reason.
IV. INTELLECTUAL PROPERTY RIGHTS
All content of the websites of this website, including images, graphics, photos, drawings, texts, texts, services and products are the intellectual property of feminahomme.gr and are protected under the relevant provisions of Greek law, European law and international conventions and conditions.
Any copying, analog / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, part or all of the content of the website for any purpose, except for strictly personal use, is prohibited, unless feminahomme.gr provides in writing her consent.
The names, images, logos and insignia that represent feminahomme.gr and / or its online store and / or third parties contracted with them as well as their products or services, are exclusive trademarks and insignia of feminahomme.gr or / and third parties and are protected by Greek, EU and international trademark and industrial and intellectual property laws and unfair competition.
In any case, their appearance and display on the website feminahomme.gr should in no way be construed as a transfer or assignment of their license or right of use.
V. PERSONAL DATA PROTECTION
The management and protection of your personal data is governed by the terms of the Privacy Policy and the Cookies Policy and the relevant provisions of both Greek and EU and international law regarding the protection of the individual from the processing of personal data, as well as the Decisions of the Personal Data Protection Authority.
VI.SECURITY
1.Customer Identification.
FEMINAHOMME.gr recognizes the importance of the issue of the security of your Personal Data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure your maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential. The security of the online store of feminahomme.gr is achieved with the following methods:
The passwords used for your identification are two: the Password (e-mail or username) and the Personal Secret Security Code (password), which every time you enter them provide you with absolute security access to your personal information.
Ensuring Privacy.
To ensure the confidentiality of data transfer, we use the SSL-256bit encryption protocol.
Confidentiality of Transactions
Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to feminahomme.gr is confidential and feminahomme.gr has taken all necessary measures to use them only to the extent that it is deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:
Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.
Ngr does not disclose the details of customers and their transactions, unless it has a written authorization from you or this is required by a court decision or decision of another public authority.
In the event that ngr uses third parties to support its systems, it takes care to ensure confidentiality.
For your own safety, you should also treat all information provided through the service as confidential and confidential and not make any disclosure to third parties.
VI. FINAL PROVISIONS
A. FINAL TERMS
These General Terms constitute the final and unique terms in force regarding the provision of the Service by the Company to the User and abolish any pre-existing terms, previous contracts and arrangements, written or oral between the Company and the User regarding the use of the Service. .
B. RESIGNATION
No delay, negligence or tolerance of the Company in the imposition of compliance with this term by the User, does not constitute a waiver or harm provided in this right. If any of the present terms were to be judged by any competent Court to be invalid and therefore inapplicable, this term shall not invalidate the remaining terms hereof, which shall remain in force.
in full force.
C. INVALIDITY OF TERMS
In the event that any part of the present is declared invalid or determined by a court decision, this invalidity will not affect the validity of the remaining part of the present, which will remain valid as if these General Terms had been executed with their invalid part deleted. The Company will seek to replace any invalid term with a new valid term, the result of which will be the closest equivalent to the one that was canceled.
D. APPLICABLE LAW – JURISDICTION
Any dispute between the parties regarding the application, interpretation, invalidity of terms of the contract, the existence or non-existence of rights and obligations of the parties to the contract or tort, is interpreted in accordance with Greek law and falls under the exclusive jurisdiction of the competent court. of the city of Athens, under whose jurisdiction the parties submit from today voluntarily.
Alternatively, an out-of-court settlement is proposed through the European Alternative Dispute Resolution Body. In particular, in accordance with Directive 2013/11 / EC, which was incorporated in Greece with JM 70330/2015, the possibility of electronic settlement of consumer disputes with the Alternative Dispute Resolution (ADR) procedure is now provided throughout the European Union. Union. If the customer has the status of a consumer (ie a natural person acting outside the professional capacity) and has any problem with a purchase made from our Website, he can initiate the ADR process through the single all-union platform for electronic dispute resolution (platform ADR) available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage
E. COMPLAINT TREATMENT POLICY – CUSTOMER SUPPORT AFTER SALE
You can also contact the Customer Service Department of feminahomme.gr at 2641029164 or send an email to info@feminahomme.gr stating your name and order code.